Terms of Service
Use of Service
You agree to use the platform responsibly and not to disrupt sessions or violate the rights of others.
- License: We grant a limited, non-exclusive, non-transferable license to access course materials for personal learning.
- Prohibited Activities: No scraping, reverse engineering, automated account creation, or transmitting malware or harmful content.
- Content Standards: User-generated content must be lawful, respectful, and appropriate to language-learning contexts.
- Compliance: You are responsible for complying with local regulations applicable to your use of the service.
- Availability: Service availability may vary due to maintenance, updates, or third-party outages.
We reserve the right to suspend or terminate access for violations, abusive behavior, or suspected fraud.
Accounts
Keep your credentials confidential and notify us of any unauthorized use.
- Eligibility: You must be at least the age of majority in your jurisdiction or have parental consent.
- Security: Use strong passwords and enable multi-factor authentication when available.
- Accuracy: Provide accurate information and promptly update any changes.
- Responsibility: You are responsible for all activities under your account.
- Account Closure: You may close your account at any time; we may retain records where required by law.
Payments
Payments are processed by third-party providers. We do not store full payment details.
- Pricing: Prices may change; current prices are shown at checkout prior to payment.
- Taxes: Applicable taxes may be added depending on your location.
- Billing Cycle: Subscriptions renew automatically unless canceled prior to the renewal date.
- Failed Payments: We may pause access until payment issues are resolved.
- Chargebacks: Unfounded chargebacks may result in account limitations.
Refunds
If you are not satisfied, you may request a refund within 7 days of your purchase.
- Eligibility: Refunds apply to first-time purchases unless otherwise specified.
- Exclusions: Completed one-on-one sessions may be excluded or prorated.
- Process: Submit your request with the order ID and reason for evaluation.
- Timing: Approved refunds are issued to the original payment method within 5–10 business days.
Limitation of Liability
To the extent permitted by law, we are not liable for indirect or incidental damages.
- No Warranties: Services are provided “as is,” without warranties of merchantability or fitness.
- Indirect Damages: We are not responsible for lost profits, data loss, or business interruption.
- Maximum Liability: Our aggregate liability shall not exceed the amounts you paid within the preceding 12 months.
- Third Parties: We are not responsible for third-party actions or content.
Contact for legal inquiries: Legal Desk, 2407 Meridian Park, Suite 310, Austin, TX 78701, United States. Phone: +1 (202) 555-0178
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